What we collect
- Your email address, when you start a club, send a gift, take the first bag offer or sign up for our emails.
- What you choose in the plan builder and the quiz (roast, style, grind, how often), and your first name and ZIP code if you give them.
- For an office quote: company, name, email, phone, team size, how often and your notes, as you type them.
- When you pay: your name, shipping and billing address and, for a gift, the gift note. You type them on our checkout page and Stripe, our payment processor, keeps them with the payment.
- The IP address a form was sent from, to stop spam and repeated sign-ups.
We keep these records while you are a member or on our email list, and delete them when you ask.
The site sets four cookies of its own: club_pop, so the first bag offer does not keep popping up; club_rcpt, so the thank-you page shows your order details only in the browser that placed it; club_acct, to keep you signed in to your account; and scc_click, which holds the Google ad click id when you arrive from one of our ads. It uses Google Analytics to count visits and see which pages and forms get used. Google Analytics sets its own cookies (_ga and _ga_ followed by an id) and receives your IP address (from which it estimates a rough location), your browser and device type, the pages you view, the page you came from, how far you scroll and the links you follow off the site. When you start or send one of our forms it records that and which form it was, never what you typed. It also records the options you click in the plan builder, the quiz and the gift picker. When you pay, it records the order number and amount, and our server reports each paid order to Google Analytics with the same analytics id, so an order counts even if you close the page. We also use Google Ads conversion measurement: when you arrive from one of our Google ads, Google sets a click cookie (_gcl_aw, or _gcl_gb on iOS) and we keep that click id with your order in Stripe. When you pay, Google Ads is told that a purchase happened, with the order number and amount and a hashed (unreadable) form of the email address, name, phone number and address you gave at checkout, so Google can match the order to the click; when you send us a form, it is told that a signup happened, with no personal details. Google Ads remarketing also runs on every page: Google records the visit in its own cookies so it can show our ads to people who have been on the site. Our server renews the _ga, _ga_ and _gcl_ cookies with the same values, so they can last up to 400 days. We run no other advertising trackers. We use Microsoft Clarity to see how visitors use the pages: it records clicks, taps, scrolling and the pages viewed, which we can play back as a session replay, and it hides what you type into forms. Clarity sets its own cookies (_clck and _clsk) and Microsoft receives your IP address and your browser and device type. On the checkout page Stripe sets its own cookies to process the payment and to prevent fraud. The site's fonts load from Google Fonts, so Google sees your IP address when a page loads.
How we use it
To answer you, to place and send your order, to email your order confirmation and the reminder before each box, and to send the club emails you asked for. Every marketing email carries an unsubscribe link.
When you pay, your card goes straight to Stripe through its payment form on our checkout page. We never see or store your card number.
Who else sees it
We do not sell or rent your information. The services that run the club see what they need to do their part: our hosting and database provider, Google for our email inbox and for Google Analytics and Google Ads, Microsoft for Clarity, Stripe for payments, and the Colorado roaster that roasts and ships your bag, which gets your name, address and order.
Seeing or deleting your data
Write to coffee@fourteenercoffeeclub.com and we will tell you what we hold about you, correct it or delete it.
Who runs Fourteener Coffee Club
Fourteener Coffee Club is a First Man Ventures LLC brand. First Man Ventures LLC runs the club and is the seller of record for every subscription and gift. Registered address: 30 N Gould St, Sheridan, WY 82801. Email: coffee@fourteenercoffeeclub.com.